2010 Warranty Information
This warranty is a limited warranty, and applies to the original purchase only. Proof of purchase is required. This is a residential warranty and does not apply to commercial use. The BJI La-Z-Boy Outdoor Select collections carry a 7-year limited warranty that is valid from original date of purchase to the original owner (proof of purchase required):
Frame (Cast Aluminum, Extruded Aluminum) – Seven Years
If the furniture frame fails structurally (i.e. broken frame or welds) within seven (7) years from the purchase date, we will replace in the original color and style, if available, or in a similar color and style if the original has been discontinued. Damage to frames or welds due to freeze damage and/or improper assembly is not covered.
Steel, Wrought Iron – One Year
If the furniture frame fails structurally (i.e. broken frame or welds) within one (1) year from the purchase date, we will replace in the original color and style, if available, or in a similar color and style if the original has been discontinued. Damage to frames or welds due to freeze damage and/or improper assembly is not covered. Wrought iron and steel furniture is not warranted against rust and/or stains caused by rust.
Wicker Weave (Resin) and/or Straps – One Year
Straps and/or wicker weave shall be warranted against separation or breaking for one (1) year from the date of purchase. Discoloration and /or fading due to exposure to elements, chemicals or harsh cleaning products are not covered.
Powder Coat and/or Paint – One Year
Finishes shall be warranted against blistering, cracking or peeling for a period of one (1) year from the original date of purchase. We will replace in the original color and style, if available, or in similar color and style if the original has been discontinued. Scratches, chips and abrasion due to normal wear and tear are not covered.
Fabrics and Cushions – One Year
All fabrics and cushions shall be warranted against separation at the seams for a period of one (1) year from the original date of purchase by the initial consumer. We will repair or replace any cushion or fabric in the original color and style, if available, or in similar color and style if the original has been discontinued. Fading or discoloration due to exposure to harsh chemicals is not covered.
Umbrellas – One Year
Umbrellas are warranted against structural failure within one year from the date of purchase, due to manufacturer’s defects only. Umbrella bases are not covered. Note: Umbrellas should only be used with a table and umbrella base. Do not use in high wind or storms.
Component Parts – One Year
If a component part fails due to manufacturing defects within one (1) year from the date of purchase, we will replace the part.
Alternative Stone Tops – One Year
Tops are warranted for one (1) year against defects in manufacturing and/or workmanship.
Shipping
If required, we will pay for shipping of damaged or replacement products for the period of one (1) year from the date of purchase.
Exclusions
Failure caused by unreasonable or abusive use, fire, freight damage, acts of nature (such as, but not limited to, freezing or high winds), suntan oil or other chemicals, normal fading, scratching or chipping of the finish, fading, weathering or staining or discoloration of furniture, accidental damage, repair or modifications by customer, glass breakage, normal wear and tear, are excluded from the warranty.
Furniture used in commercial, contract or any other non-residential applications; clearance items, display models, and all other as-is purchased items are not covered under this warranty. In addition, BJI, Inc. will not be responsible for loss of use or time, inconvenience, travel, packaging, or any other consequential/incidental damages. In no event shall BJI, Inc.’s responsibility exceed the value of the replacement part/product.
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